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All Vango products are designed and manufactured to exacting standards and are covered by our user warranty. The warranty covers all manufacturing faults of the fabrics, parts and workmanship. This warranty covers the functionality of the product for its normal, intended use as specified in Vango's consumer literature or website. It does not cover poles, malfunction of any fabric or component that has resulted from improper or unreasonable use or maintenance, accidents, damage due to excessive winds/weather, improper re-packing or natural degradation due to sunlight.
No consequential loss may be claimed under this guarantee. This guarantee in no way affects your statutory rights.
If you believe your product is a warranty claim (see our guarantee), please first contact the dealer from whom you purchased the product. They will advise you of the most appropriate course of action. Should the product need to be returned to us for inspection, then please visit our aftersales page and download the relevant form as this will speed up the return, inspection and warranty process. Please do not return the product to us, without following the above procedure, as this may result in unnecessary delays and the product being returned, without inspection. The Vango Warranty lasts one year from the date of purchase**.
**This may vary depending on the statutes in force within the country of purchase.
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Vacancies within AMG
02.06.10 |
If you are passionate about the outdoors, are a fan of the Vango brand and would be interested in working with our team of outdoor specialists, then check out our latest vacancies on our Careers page.
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Vango Climber Reaches Top of the World
26.05.10 |
Vango, the UK’s leading camping and outdoor brand, are delighted to announce that their sponsored climber, Ed Laughton, has reached the summit of Mt. Everest. He is only one of 2,500 climbers who have managed the arduous climb to the top of the world’s highest mountain.
For more information regarding the Himalayan Rescue Association, please visit www.himalayanrescue.org or for more information regarding Ed’s challenge, email marketing@vango.co.uk.
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2010 Scottish Ultra Marathon
06.05.10 |
Vango are again delighted to be supporting the Scottish Ultra marathon for the second year running.
Starting from the 1st until the 7th May, the marathon is recognised as the toughest multi-day event held in the UK, with athletes covering 150kms of various terrains on the beautiful west coast islands of Islay and Jura.
Vango have donated key pieces of equipment including twenty Equinox mountain and thirty Beta adventure tents. Lightweight and durable, these tunnel tents will provide essential shelter to the participants from the elements.
Twenty athletes started the race on Sunday and already the tough conditions have forced several to retire early.
The first female and male athlete to cross the finishing line will both win some great products from our Lightweight range, including new for 2010 Apex tents and Rapide rucsacs. Designed specifically for mountain marathon competitors and lightweight adventurers, the Apex is extremely lightweight and will shelter the winner’s in future lightweight adventures. Athletes will appreciate the features of our new Ultralite rucsac, the Rapide. This rucsac will deliver fluids when needed most, contains essential storage space and has a sleek design to ensure that they do not hamper the user when time is of the essence.
Check out our Facebook page for daily updates and pictures from the race, and for more information regarding the event, please visit www.scottishultra.com.
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